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How can telemarketing help my business?

Lead Scoring

New Age Technology

Our call center suite comes with an efficient compliant predictive dialer and a compact expandable CRM to provide the necessary tool for setting up an effective outbound contact project.

Elite Project Management

Each of our management team members have at least six years of call center experience.  We are well versed in the operational execution of telemarketing projects.

Lead Engagement

Quality Agents

All of our agents run through a multi interview vetting process, 10 days of training, and ongoing training courses. We also have an agent ranking system which covers 14 points of agent evaluation giving each agent a weighted score.

Flexible Pricing

We have several pricing options based on your objectives.  Use our domestic agents for competitive rates, off-shore for low cost options, or blended (both domestic and off-shore) for the best of both worlds.

New Age Technology

Our best of class SaaS solution offers all of the bleeding edge technology for a call center platform.  The system is flexible, can integrate with other technologies via API, and is very user friendly.

Outbound contact center features include:

  • Campaign Management
  • Lead and List Management
  • Live Monitoring and Reporting
  • Customizing Agent Screens
  • Script Builder
  • Dialer controls
  • Voice recordings

We have the ability to manage and control your outbound campaign effectively. We will set up lists, agent dialer, scripts and dispositions, all from simple intuitive graphical user-interface.

We don’t require tech staff to work on your project every time you need something changed. All your features for outbound campaign management and dialer are right out of the box and simple to use for our Project Managers.

Some of the benefits include:

  • Local caller ID display for improved contact
  • Householding which allows us to convert multiple people within the same call
  • Live call transfer feature allow us to patch a lead directly into your sales team
  • API integration for seamless transfer of data into various CRMs

Elite Project Management

We have the ability to manage and control your outbound campaign effectively. We will set up lists, agent dialer, scripts and dispositions, all from simple intuitive graphical user-interface.

Once project design is complete, each campaign starts with a pre-launch meeting with the agents selected from our agent ranking system, which matches agents with the right industries and titles targeted.  We then call the project for a few days and take it down to perform ongoing training and adjustments based on what our project managers are hearing during live monitoring sessions.

We don’t require tech staff to work on your project every time you need something changed. All your features for outbound campaign management and dialer are right out of the box and simple to use for our Project Managers.  Therefore making adjustments on the fly is simple.

Our quality assurance team listens to and checks 20% of all leads for accurate data input and call handing of the highest standards.  If any agent doesn’t meet our 90% and above requirement, the project managers work with them to improve.  We allow up to 3 days to re-evaluate and for the agent to correct any issues.

B2B Telemarketing

Quality Agents

Our agents come in contact with your potential customers therefore we ensure we have top quality agents available for you.

Our agent hiring process begins with a multi interview vetting process and extensive background check.

They then go through a 10 day training process which includes written, presentation and voice training, followed by a final exam . All before we put they make one call.

During their first few days, they sit side by side with a supervisor to get live critique, evaluation and positive encouragement.

We have more than 150 telemarketing agents ready to reach out on your behalf. However, that doesn’t mean that we don’t value small teams. Each team of 8 agents is managed by a team lead, who supervises and evaluates their performance on an hour by hour basis.

We have both Onshore and Offshore agent centers to fit within any customer’s timezone, budget and needs.

Our extensive “Agent Ranking System” evaluates agents on all of their campaigns. With our 14 point grading systems, we cover things such as productivity, quality assurance, communication and many more. This gives us a precise understanding of which agents will preform best in what industries.

Flexible Pricing

Our pricing will fit your budget.  We have US based agents at the most competitive pricing in the industry, off-shore agents for deep discounts, or you can get the best of both worlds and blend your agents.

We can bill you at an hourly rate, or once we have tested we offer cost per lead projects.  Campaign commitments range from per project or monthly to annual commitments with aggressive discounts.

Want more value? Bundle telemarketing with other services and save even more.

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16

Years
Marketing Experience

300M+

Social Data Contacts

1.2M

Monthly Phone Calls

25

Years
Database Management

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